Skip to main content

Seller Guide

Bella avatar
Written by Bella
Updated yesterday

1. Getting Started

Registration & Onboarding

  • Apply via this link.

  • Once approved, follow onboarding instructions via email and Discord.

  • Complete training and familiarize yourself with the platform.

Verification Process

  • Provide a valid ID, proof of residency, and a signed contract.

  • Complete onboarding through our Discord server.

Account Setup

  • Add a profile picture (visible to customers).

  • Ensure all account details are filled in correctly.


2. Listing Products

Uploading Accounts

  • Done manually for all games.

  • LoL & Valorant accounts can be bulk imported.

  • Navigate to My Accounts > "Add New Account."

  • New sellers require admin approval before listings go live.

Pricing Strategies

  • New sellers can list accounts up to 300€ until reaching 30 sales.

  • LoL accounts have a minimum price per rank.

  • Be aware of the 0.99€ fee per sale.


Listing Rules

  • Use informative titles and descriptions.

  • Links are not allowed in descriptions (except R6 siege accounts).

  • AI-generated images as the main listing image are not allowed.

  • AI-generated backgrounds are allowed only if manually edited with text.

  • The first image must contain account-related information.

  • Copyrighted official splash arts/IPs are prohibited.

  • If using non-Outlook/Yahoo/Gmail domains, provide the domain link in delivery instructions.

  • Blacklisted Words: The words refund and money-back guarantee are not allowed in listing descriptions. Sellers can provide guidelines on how to keep the account safe and put "14 day warranty" but they cannot promise refunds or guarantees.

  • Listings must accurately match descriptions and images.

  • Duplicate listings are forbidden.


Delivery Types

Instant Delivery

  • Accounts are available immediately after purchase.

Manual Delivery

  • Sellers set a guaranteed delivery time.

  • Lower priority in search results.

  • Late delivery incurs a 10% penalty fee.

Bulk Uploading (LoL & Valorant Accounts)

  • Done via Account Imports.

  • Enter login details in username:password format.

  • "By Hand" must be enabled for handmade accounts.


3. Order Processing

Receiving Orders

  • Get email and dashboard notifications for sales.

Returns & Refunds

  • Refunds appear as store credit.

  • Refund button available in "Accounts Panel".

  • Refund reasons include "Account Already Sold" or "Other" (requires explanation).

  • Always offer a replacement first.

  • Refunds only valid during warranty period.

  • If unsure, open a ticket for clarification.

Finalizing the Sale

  • Status updates to "Processing" after a sale.

  • Chat with the customer via the order chat window.

  • Sales auto-complete after 24 hours if the customer does not respond.


4. Communication & Customer Interaction

Customer Support

  • Greet customers in order chat.

  • You're obligated to take care of initial problems with your products (not working, banned, wrong credentials) within 30-60 minutes, and respond to the customer messages as soon as possible, but within a 12h timeframe.

  • If the account has issues and no response is given, GameBoost staff may refund the customer or apply a penalty.

    We understand that sellers may not be available at all times due to personal commitments, rest, or other responsibilities. To support a smoother workflow and manage customer expectations effectively, we strongly encourage you to clearly specify your availability—either in your seller profile or within individual product descriptions.

    By clearly communicating your working hours, you help ensure a more transparent experience for buyers and reduce the likelihood of misunderstandings or delays in communication.

Partner Penalty Rules

Sellers may incur penalties for the following issues:

  • Account-related problems, such as accounts being non-functional, previously sold, or banned

  • Listings that are inaccurate or misleading, where the account does not match the description provided

  • Lack of communication, including failure to respond to buyer inquiries

  • Delayed order fulfillment, where delivery exceeds the agreed timeframe

  • Unprofessional or inappropriate conduct, including toxic behavior during interactions


5. Seller Ranks & Reports

Seller Ranks & Revenue Share

Rank

Sales Revenue Requirement

Cut

Max Refund Rate

Novice

New sellers

80%

-

Veteran

≥2,500€/month

82.5%

5%

Elite

≥5,000€/month

85%

4%

Legend

≥10,000€/month

87.5%

3%

Mythic

≥15,000€/month

90%

2.5%

  • Legend/Mythic sellers get VIP badges visible at their listings at the website.


6. Ranking Criteria

  • Customer engagement: Views & interactions impact ranking.

  • Boost for new accounts: Shortened by 70%.

  • Seller rating: Higher-rated sellers get priority.

  • Quality images: Listings with clear, relevant images get bonus points.

  • Duplicates penalized: Sellers with duplicate listings will be punished.

  • Profile completion: Fully completed profiles receive ranking bonuses.


7. Payments & Withdrawals

Withdrawal Requirements

  • Full verification required.

  • Bank account must match seller ID.

  • Payouts are in EUR (€).

  • Supported withdrawal methods:

    • Revolut, Wise, Payoneer, Direct Bank Transfer

    • Skrill

    • Crypto

  • 30-day balance hold for new sellers.

Withdrawal Fees

Method

Regular Fee

Fast Payout Fee

Bank Transfer

2%

5%

Skrill

4%

5%

Crypto

5%

5%

Payout Processing

  • Regular payouts are processed once per month, around the 17th.

  • Fast payouts are available (within 24 hours for Skrill & Crypto, 2-5 days for Bank Transfers).

Minimum Payout Amounts

Method

Regular Payout

Fast Payout

Bank Transfer

20€

30€

Crypto

20€

30€

Skrill

20€

30€

Sellers

100€

-

Fraud Prevention

  • GameBoost may hold funds for 30 days if potential fraud is detected.

  • Withheld funds may be used for customer compensation.


8. Feedback & Continuous Improvement

  • Provide feedback on new games/currencies to be added.

  • Stay updated via GameBoost Discord announcements.

  • Open a ticket for support via the seller dashboard.


For any questions, open a ticket on our website!

Did this answer your question?