1. Getting Started
Registration & Onboarding
Apply via this link.
Once approved, follow onboarding instructions via email and Discord.
Complete training and familiarize yourself with the platform.
Verification Process
Provide a valid ID, proof of residency, and a signed contract.
Complete onboarding through our Discord server.
Account Setup
Add a profile picture (visible to customers).
Ensure all account details are filled in correctly.
2. Listing Products
Uploading Accounts
Done manually for all games.
LoL & Valorant accounts can be bulk imported.
Navigate to My Accounts > "Add New Account."
New sellers require admin approval before listings go live.
Pricing Strategies
Accounts: Your seller cut + 0.99€ fee
Items: 90% cut + 0.99€ fee
Currencies & Top-ups: 100% cut at the moment (no 0.99€ fee)
Listing Rules
Use informative titles and descriptions.
Links are not allowed in descriptions (except R6 siege accounts).
AI-generated images as the main listing image are not allowed.
AI-generated backgrounds are allowed only if manually edited with text.
The first image must contain account-related information.
Copyrighted official splash arts/IPs are prohibited.
If using non-Outlook/Yahoo/Gmail domains, provide the domain link in delivery instructions.
Blacklisted Words: The words refund and money-back guarantee are not allowed in listing descriptions. Sellers can provide guidelines on how to keep the account safe and put "14 day warranty" but they cannot promise refunds or guarantees.
Listings must accurately match descriptions and images.
Duplicate listings are forbidden.
Delivery Types
Instant Delivery
Accounts are available immediately after purchase.
Manual Delivery
Sellers set a guaranteed delivery time.
Lower priority in search results.
Late delivery incurs a 10% penalty fee.
Bulk Uploading (LoL & Valorant Accounts)
Done via Account Imports.
Check this documentation for API imports!
Enter login details in username:password format.
"By Hand" must be enabled for handmade accounts.
3. Order Processing
Receiving Orders
Get email and dashboard notifications for sales.
Returns & Refunds
Refunds appear as store credit.
Refund button available in "Accounts Panel".
Refund reasons include "Account Already Sold" or "Other" (requires explanation).
Always offer a replacement first.
Refunds only valid during warranty period.
If unsure, open a ticket for clarification.
Finalizing the Sale
Status updates to "Processing" after a sale.
Chat with the customer via the order chat window.
Sales auto-complete after 24 hours if the customer does not respond.
4. Communication & Customer Interaction
Customer Support
Addressing Initial Product Issues
You are obligated to address initial product issues (e.g., not working, banned, wrong credentials) within 30-60 minutes. Always respond to customer messages as soon as possible, but no later than within a 12-hour timeframe.
No Empty Responses
You cannot simply respond with vague messages like "checking" after 12 hours without providing any further updates. There must always be a clear resolution period set in your messages, indicating when the issue will be resolved.
Resolution Period
For any order-related issues, you must set a resolution period in which the issue will be resolved and inform the customer of the timeline. If the issue cannot be resolved within the stated timeframe, GameBoost staff may issue a refund to the customer.
Account Issues
Account issues should generally be resolved within 1-3 days, depending on whether you need to contact game support or take other necessary actions. If you fail to resolve the issue within the agreed-upon resolution period, GameBoost staff will proceed with a refund to the customer.
We understand that sellers may not be available at all times due to personal commitments, rest, or other responsibilities. To support a smoother workflow and manage customer expectations effectively, we strongly encourage you to clearly specify your availability—either in your seller profile or within individual product descriptions.
By clearly communicating your working hours, you help ensure a more transparent experience for buyers and reduce the likelihood of misunderstandings or delays in communication.
Customer Reviews
Buyers can leave a positive (upvote) or negative (downvote) review after a purchase.
Customers can change their review once. Any further edits must be done by an admin.
If an admin removes a review, it cannot be applied again by the customer.
You may politely ask a customer to update their review if you’ve resolved an issue.
Never pressure, threaten, or withhold products/refunds to force a review change.
No blackmail or bribing. Telling customers they won’t get their account or refund unless they change a review is strictly forbidden.
Do not argue or negotiate directly about reviews.
If you believe a review is unfair:
Open a “Rating Issue” ticket.
Our admins will investigate and decide if the review should stay or be removed.
Any attempt to manipulate or pressure customers regarding reviews may lead to penalties, including suspension.
Partner Penalty Rules
Sellers may incur penalties for the following issues:
Account-related problems, such as accounts being non-functional, previously sold, or banned
Listings that are inaccurate or misleading, where the account does not match the description provided
Lack of communication, including failure to respond to buyer inquiries
Delayed order fulfillment, where delivery exceeds the agreed timeframe
Unprofessional or inappropriate conduct, including toxic behavior during interactions
5. Seller Ranks & Reports
Seller Ranks & Revenue Share
Rank | Sales Revenue Requirement | Cut | Max Refund Rate |
Novice | New sellers | 80% | - |
Veteran | ≥2,500€/month | 82.5% | 5% |
Elite | ≥5,000€/month | 85% | 4% |
Legend | ≥10,000€/month | 87.5% | 3% |
Mythic | ≥15,000€/month | 90% | 2.5% |
Legend/Mythic sellers get VIP badges visible at their listings at the website.
Legend Sellers can feature up to 5 accounts (to do so, open a ticket on our website!)
Mythic Sellers can feature up to 10 accounts (to do so, open a ticket on our website!)
6. Ranking Criteria
Customer engagement: Views & interactions impact ranking.
Boost for new accounts: Shortened by 70%.
Seller rating: Higher-rated sellers get priority.
Quality images: Listings with clear, relevant images get bonus points.
Duplicates penalized: Sellers with duplicate listings will be punished.
Profile completion: Fully completed profiles receive ranking bonuses.
7. Payments & Withdrawals
Withdrawal Requirements
Full verification required.
Bank account must match seller ID.
Payouts are in EUR (€).
Supported withdrawal methods:
Revolut, Wise, Payoneer, Direct Bank Transfer
Skrill
Crypto
30-day balance hold for new sellers.
Fee of €50 will be reduced from your wallet balance if transaction fails for any reason (wrong information provided, bank refunds the payment). In that case, you will receive a notice from us by email regarding the fee. Please make sure to provide accurate information for your payments always.
Minimum Payout Amounts
Minimum regular and fast payouts for sellers are 100€.
Withdrawal Fees
Method | Regular Fee | Fixed Fee |
Bank Transfer | 4% | €4 |
Skrill | 5% | €1 |
Crypto | 6% | €10 |
Payout Processing
Withdrawals available daily, processed within 24 hours.
All payouts are processed from our side within 24h, regardless of the selected payment method, however the arrival time of the payout depends on the payment provider and is out of our control.
Estimated arrival times by method:
Crypto & Skrill: Usually within 24h
Bank transfer (within EU): Typically 2-5 business days
Bank transfer (outside EU): Can take up to 7 business days
Fraud Prevention
GameBoost may hold funds for 30 days if potential fraud is detected.
Withheld funds may be used for customer compensation.
8. Feedback & Continuous Improvement
Provide feedback on new games/currencies to be added.
Stay updated via GameBoost Discord announcements.
Open a ticket for support via the seller dashboard.
For any questions, open a ticket on our website!