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For Customers

Find information and support for your orders on GameBoost

Order Help

How do I receive account information from my seller?

How do I receive my Order?

How to Get Help if You Encounter a Problem.

Order Issues

Why is my order on hold?

How to open a support ticket?

What info to include when opening a client report?

Boosting services are widely used within the gaming community to help players reach their desired rank or improve their skills. However, these services come with specific rules and conditions to ensure fairness for both customers and service providers. Below is a clear overview of the essential terms and policies you should understand before making a purchase.

League of Legends Boosting Terms

If you experience an issue with your Game Key order, there are several ways to troubleshoot and receive assistance effectively.

Game Key Order Issues

Just bought an account? Here's all you need to know!

Account Usage Terms

What to do after you purchase your Fortnite Account

Fortnite Account Usage Terms

GTA Online Modded Account Usage Instructions (For PlayStation 4/5, Xbox Series S/X, and PC)

GTA V Account Usage Terms

Supercell Games Account Usage Instructions

Supercell Games Account Usage Terms

League of Legends & Valorant Account Usage Terms

Instructions that apply to all game accounts purchased on GameBoost, covering usage rules, responsibilities, and restrictions for account holders

General Account Usage Terms

Information on store credit/GameBoost coins, payment methods, and how to request or track a refund.

Payment and Refund

How Easy Is It to Buy on GameBoost?

Store Credits and GB Coins

Declined Card Payments

Payment Methods

This article outlines GameBoost’s refund, warranty and return policy across all categories.

GameBoost Refund & Warranty Policy

Frequently Asked Questions

How do I contact the seller?

This page breaks down what services the GameBoost marketplace offers. Buying, selling, choosing the right offer and more. 

What you can do on GameBoost?

Is GameBoost legit?

This guide explains how to quickly find the right product or service on GameBoost using search and filters.

How to find the ideal offer?

Want updates, events, and a place to chat with other GameBoost customers?

GameBoost Community Discord

Guide explaining why a store-credit refund may be lower than the amount you paid

Refunded in store credit. Why do I have less than what I paid?

How can I know if the seller is trustworthy?

How do I sell?

What types of warranties does GameBoost have?

Account credentials not working — what next?

How fast are accounts delivered?

Events

Everything you need to know regarding the Halloween 2025 raffle

Halloween Raffle 2025

For Sellers

Seller Guide

These rules apply to all account listings on GameBoost.

Account Seller Guide

Seller Verification Guide

Seller Withdrawals

To keep our marketplace safe for everyone, we use a holding period before your earnings become withdrawable. This protects both sellers and buyers and helps us prevent fraud or delivery disputes.

Pending Balance

Seller Rank & Fees

Customer Feedback & Ratings

Seller Penalties

Account Offer Ranking System at GameBoost

Ranking System

Feedback & Continuous Improvement

Becoming a Partner

How to receive notifications about new orders or messages?

Why do I need to verify my ID to sell?

How do I manage my listings on GameBoost?

If a customer reports that their purchased account is not working, compromised, or unavailable, follow the steps below carefully.

How to Offer a Replacement to Customers?

We’ve launched Notifications System v2 to deliver faster, more reliable, and more consistent notifications across the GameBoost platform. 
Here you will also find a step by step guide on how to set up your discord webhook.

GameBoost

How can we help you?

For Customers

For Sellers

Technical & Account Help