Why Your Store Credit Looks Lower

Rest assured your refund was issued in full, minus payment processing fees.

Reason

The processing fees for your order were paid during the original transaction, and you won’t be charged those fees again while using the store credits — so you're not losing any money.

Good news:

If you use your store credit to buy something more valuable, you will only be charged the fees for the price difference — you will not be charged unnecessarily.

Where can I find my Store Credit?

You are are able to see your Store Credits in your profile wallet here : My Wallet

Need help using your credit?

Open a support ticket or visit our Help Center article below — we’ve got you covered!

Check out our article about Store Credit & GB Coins here : Store Credit & GB Coins