Contacting your seller

On GameBoost there are two ways allowing you to better communicate with our partnered sellers regarding any questions beforehand, arranging delivery or any assistance afterwards.

1. Before Purchase

• On select product pages, you can message the seller directly with your questions about that specific listing.

• Not all sellers will have the option to receive direct questions enabled.

  

2. After Purchase

• You will have a direct order chat which you can can use to talk with the seller about your order details, delivery, or any issues.

• To find your order chat, navigate to your orders, click on the order in question and you will be redirected to the page where you have the chat box with your seller.

Seller Availability

• Sellers have their online/offline and last seen status visible on their profile.

• Some sellers include their available hours in their bio or order description - check these to know the best time to reach them.

What If the Seller Doesn’t Respond?

If your seller is unresponsive in the order chat for a prolonged period, you can always open a support ticket with us. We’ll step in to help resolve the issue quickly.

Please keep in mind to keep all transactions and communications within our platform exclusively to ensure you will be under full protection.
e.g. GameBoost would not be able to provide support if communication is outside of our platform (Discord/WhatsApp/Telegram/etc.) for the purpose of private deal making or other.