Using and Managing Store Credit and Coins
1. Using Store Credit and Coins
What They Are: Store credit and coins are non-expiring currencies on GameBoost that you can use to receive discounts on future purchases.
How to Use: At checkout, you’ll see two options for applying these currencies:
Store Credit: Represented by a green coin icon.
Coins: Represented by a golden coin icon.
Applying Credits: Enter the amount of store credit and/or coins you wish to use in the designated fields during checkout to apply your discount.
2. Locating Missing Store Credit:
Possible Issue: If you’re missing store credit, it may be applied to an unpaid order.
Resolution: Please provide us with your client ID so we can investigate and refund the store credit to your account if no purchase has been made yet.
For assistance or to resolve any issues with your store credit or coins, feel free to contact our support team.