How to open a support ticket?

Written By Bella

Last updated 7 months ago

Before opening a support ticket, we highly recommend checking our Help Center for answers. We’ve created detailed articles covering common issues, and there's a good chance your question is already solved there.

Steps to Open a Support Ticket:

If you still need help, follow these steps to open a support ticket through GameBoost:

  1. Log in to your GameBoost account.

  2. Navigate to the Support section (you’ll find it in the main menu or website footer).

  3. Click Open a Ticket.

  4. Select the relevant order (if your issue is tied to a specific purchase). This links your ticket directly to the order for faster support.

  5. Write a clear and detailed description of the issue:

    • What exactly is not working

    • What you’ve already tried (e.g., contacted seller, used the client report)

    • Any error messages or unusual behavior

    • If the issue involves credentials, email, or something else related to the offer

  6. Attach any relevant screenshots or files that can help us understand and resolve the problem faster.

  7. Click Submit. Our support team will review your request and respond promptly.

✅ Quick Tip for Faster Help

  • The more detail you provide, the quicker we can help.

  • Include order numbers, usernames, or platform info if relevant.

  • Don’t forget to check our Help Center — it may save you time!