Warranty of Accounts at GameBoost
At GameBoost, we prioritize customer satisfaction and security. To ensure a seamless gaming experience, sellers offer comprehensive warranty coverage for all accounts purchased through our platform.
Warranty Coverage:
Account Security: The warranty covers if your account is compromised and it is not your fault. If an account is banned or compromised, with the paid guarantee you would get replacement or store credit in full paid amount.
Account Accuracy: If the received account does not match the description provided at the time of sale, the seller will provide a replacement account or you will receive store credit in full paid amount.
Support and Resolution: Our support team is available through live chat to offer immediate assistance and resolve any issues promptly.
Warranty Period:
General Warranty: A 14-day warranty is provided for all accounts free of charge, covering any problems encountered within the first two weeks of purchase.
Lifetime Warranty: Customers now have the option to select a lifetime warranty upon purchase at checkout, providing long-term security and support for their accounts.
Claiming Your Warranty:
Contact Support: Reach out via live chat or Discord community server as soon as you encounter an issue. If the account you purchased is not as described, do not use the account until we assist you.
Provide Details: Share account details and the specific problem. Screenshots or error messages can help expedite the process.
Resolution: We will investigate the issue and provide a resolution, which may include a replacement account, account recovery, or a refund.
We pride ourselves on responsive customer service and effective resolution of warranty claims. Our goal is to ensure every customer is satisfied with their purchase and that issues are resolved quickly.
For questions or to claim your warranty, contact our support team via live chat.